7u74 Privacy Policy Your Information Is Protected

Last Updated: January 2026

This Privacy Policy ("Policy") explains how personal information of users ("you", "your") of the 7u74 platform and related services ("Services") is collected, used, disclosed, and stored. Please read this Policy carefully. By using 7u74's Services, you agree to the terms of this Policy.

7u74 is a safe, transparent, and reliable online betting and casino platform for players in Bangladesh. We believe that your privacy is a fundamental right, and it is our ethical responsibility to handle your personal information with the utmost care.

This Policy applies to the www.7u74.cam website and all mobile applications and services connected to it.

1. What Types of Information We Collect

We may collect various types of information during registration, use, and transactions on the 7u74 platform. This information can broadly be divided into two categories.

1.1 Information You Provide Directly

Information you provide during registration and account management:

Full name and date of birth (for age verification)
Email address and contact details
Bank account details, bKash number, Nagad number, Rocket number, or Upay number (for payment processing)
National ID card or passport details (for KYC verification)
Residential address
Your questions and comments submitted via live chat support

1.2 Automatically Collected Information

Some information is collected automatically when you use our platform:

IP address and device information
Browser type and version
Operating system information
Date and time of access to the website
Which pages were visited and for how long
Betting and gaming activity logs
Information collected through cookies and similar tracking technologies

2. How We Use Your Information

Your personal information is used only for specific, lawful, and fair purposes. 7u74 uses your information for the following:

2.1 Account and Service Management

Creating and verifying your account
Confirming your identity and verifying age (ensuring 21+)
Processing deposits, withdrawals, and other financial transactions
Providing bonuses, promotions, and rewards
Providing live chat support and customer service

2.2 Security and Compliance

Preventing fraud, money laundering, and illegal activities
Completing the KYC (Know Your Customer) process
Enforcing responsible gaming policies
Complying with applicable laws and regulations
Ensuring platform security and preventing cyberattacks

2.3 Service Improvement

Customizing the platform according to your preferences and experience
Analyzing data to develop new games and features
Identifying and resolving technical issues
Evaluating services to improve customer satisfaction

2.4 Communication

Sending important account-related notifications
Providing transaction confirmations and receipts
Informing you about promotional offers and bonuses with your consent

3. Disclosure of Information to Third Parties

7u74 does not sell, rent, or share your personal information with third parties without authorization. However, information may be disclosed in the following limited circumstances:

3.1 Service Providers

We work with trusted third-party service providers for payment processing (bKash, Nagad, Rocket, Upay, bank transfer), technical infrastructure, and customer support. These providers are given access only to the information necessary to perform specific tasks and are required to be bound by confidentiality agreements.

3.2 Legal Obligations

We may be required to disclose information to comply with court orders, lawful requests from government agencies, or applicable legal requirements. In such cases, we will always provide only the minimum information necessary.

3.3 Fraud Prevention

Information may be shared with relevant authorities for the prevention and investigation of fraud, money laundering, or other illegal activities.

3.4 Business Transfers

In the event of a business merger, acquisition, or asset transfer, your information may be transferred to the new entity. You will be notified in advance in such cases.

4. Data Security Measures

7u74 applies industry-standard security measures to protect your personal information. Our security practices include:

SSL Encryption: All data transmission on our platform is secured through SSL (Secure Socket Layer) encryption technology.
Encrypted Storage: Your sensitive information, especially financial and identity-related data, is stored in encrypted form.
Access Controls: Only authorized personnel will have access to your information when required for specific tasks.
Security Auditing: Our systems undergo regular security audits and testing.
Two-Factor Authentication: Two-factor authentication is available for added account security.
Data Breach Response Plan: In the event of a data breach, we will take swift action and notify affected users.

Please note, however, that no method of transmitting information over the internet or electronic storage is 100% secure. We make every effort to provide maximum protection, but we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

The 7u74 platform uses cookies and similar technologies to improve the user experience and analyze site performance.

5.1 Types of Cookies

Essential Cookies: These are necessary for the basic functionality of the platform, such as maintaining login status and ensuring security. The platform cannot function properly without them.
Functional Cookies: These help remember your preferences and settings, such as language preference and display settings.
Analytics Cookies: These help analyze site usage and support service improvement. Information from these cookies is generally processed in anonymous form.

5.2 Cookie Controls

You can control or delete cookies through your browser settings. Please note, however, that disabling essential cookies may cause some platform features to not work properly.

6. Your Privacy Rights

You have the following rights over your account information at 7u74:

Right of Access: You have the right to know what personal information we hold about you and to receive a copy of that information.
Right of Rectification: If your personal information is incorrect or incomplete, you may request that it be corrected.
Right of Erasure: In certain circumstances, you may request that your personal information be deleted. However, some information may need to be retained due to legal obligations or legitimate business reasons.
Right to Object to Processing: You may object to your information being used for marketing purposes.
Data Portability: In certain circumstances, the right to receive your information in a structured, machine-readable format.
Right to Restrict Processing: In certain circumstances, you may request that the processing of your information be limited.

To exercise these rights, please contact our support team. We will respond to your request within 30 business days.

7. Data Retention Period

We retain your personal information only for as long as it is necessary or legally required.

Active Accounts: All account information is retained while your account remains active.
Closed Accounts: Even after an account is closed, certain information may be retained for a specified period to meet legal and regulatory requirements.
Financial Transaction Records: These need to be retained for an extended period for fraud prevention and legal compliance.
Marketing Communications: If you unsubscribe, you will be removed from the marketing list immediately.

When the data retention period ends, information will be securely deleted or anonymized so that it can no longer be linked to any individual.

8. Protection of Minors

7u74's services are strictly for individuals aged 21 and above. We do not knowingly collect any personal information from minors. Age verification during registration is an essential step for us.

If we become aware that a minor has opened an account by providing false information about their age, we will immediately close that account and delete the associated information.

If you believe a minor is using our platform, please let us know at [email protected].

9. Changes to This Policy

7u74 reserves the right to update or change this Privacy Policy as needed. For any significant changes:

The updated policy will be published on the website and the "Last Updated" date will be changed.
For significant changes, a notification will be sent to the registered email address.
The updated policy will take effect from the date it is published.

If you continue using the platform after changes are made, you will be considered to have agreed to the updated policy. We therefore recommend reviewing this page regularly.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us. Our data protection team is ready to resolve all your matters.

Email: [email protected]

Live Chat: 24/7 support available in Bengali

Response Time: Usually within 1–3 business days (up to 30 business days for privacy-related matters)

The security of your information is very important to us. 7u74 is committed to always respecting your privacy and providing a safe and transparent service.

7u74 Privacy Policy — Your Information Is Our Responsibility